Accounts & Passwords

How to get a Science Email Account

Science accounts provide you with an e-mail account and a Windows Active Directory account.  These accounts are for the faculty, staff and graduate students of the College of Science.  Guest and undergraduate accounts may be requested, but a sponsor and an expiration date are required.

To request a Science account, fill out the New Accounts form.  New accounts are created with your ONID username.  If you do not have an ONID username/account, you can request one online here: http://www.onid.orst.edu/docs/gettingstarted/signup.shtml

Account Types

In general, we create two accounts for each user: an Unix account and a windows domain account. Each type of account can have an email mailbox added. The default is to create a Unix IMAP mailbox unless Exchange is specifically requested.

UNIX Account:
- Personal Home Directory (Z:\ Drive)
- SSH, SFTP Access
- Personal Web Site (must create public_html folder)
- IMAP mailbox
-- Email Address: username@science.oregonstate.edu
-- Email Alias: First.Last@science.oregonstate.edu

Windows Account:
- SCIENCE Domain Login
- Access to Departmental Storage Share (T:\Microbiology)
- Optional Exchange mailbox
-- Email Address: First.Last@oregonstate.edu
* If Exchange email is requested, we typically do not create an IMAP email mailbox. In such
cases, we create a forward for username@science.oregonstate.edu to the Exchange email
address (First.Last@oregonstate.edu).

Global Address List (Outlook Address Book):
- Exchange mailbox users
- Staff
- Faculty
* Exchange users automatically get added to the Global Address List (this can be hidden upon
request). Additionally, for non-Exchange users we publish to the GAL the Unix email address
for staff and faculty. Since mid-2009, the GAL publishing process automatically adds an
email alias First.Last@oregonstate.edu. We can retroactively add an email alias of
First.Last@oregonstate.edu for staff and faculty that do not have one.

Exchange Fees and Quota:
- Standard Mailbox
-- $2/monthly - 1000 MB
-- $2/monthly per each additional 500 MB (allocation increases must be requested)
- Limited Use Mailbox
-- Free - 100 MB

Account Request:
- http://cosine.oregonstate.edu/files/cosine/pdfs/accountrequest.pdf

Password Changes:
- https://secure.science.oregonstate.edu
* The password change tool sets the password on both an user's Unix and windows accounts.

Tips for Choosing a Secure Password

Passwords must have a minimum of 8 characters and must include at least 1 of each of the following:

  • upper case letter(s)
  • lowercase letter(s)
  • numerals and/or non-alphanumeric characters (e.g. +,&,%,#,/,<, etc.)

Password should never include the user or login name (or variation of)

"But I can't remember a non-sense password," you say. Use a song or phrase that you can easily remember, for example "Mary had a little lamb, whose fleece was white as snow". Using the first letter of each word, and selectively replacing some letters with similarly shaped numbers, you could have a secure and memorable password like : Mhall,wfwwa5.

Do not use that example, since it is listed here and publicly available.

I Forgot My Email/ Domain Password

If you have forgotten your account password, it must be reset by the Cosine Helpdesk. Due to security/privacy concerns, users must come to the Cosine Helpdesk in person with an official photo ID (e.g. OSU ID card, drivers license, etc.).

Changing your Password

Using a web browser that supports secure connections go to: http://secure.science.oregonstate.edu

Log in using your science username and password (you do not need put in science\ before your username)

Usermin Login

Click on "Change Password"

Change Password link

Enter in your current password and your new password twice. Click Change Now.

Please read the guidelines for choosing a good password here.

 password box

 You have changed your Science account password.

How Long is my Account Active After Leaving OSU

When you leave OSU, unless Cosine is notified otherwise by your department, the account you have will remain active for six months. After six months you account and data will be deleted.

Why a Cosine Administrator Account Required on any Machine Connected to the Wired Network

Like any shared community resource, the OSU network requires development, enforcement of policy, and standards to assure efficient operation and remediation of issues. Cosine staff use the administrator account to respond to a user's requests, to assure compliance with Network Security Standards, or to investigate and, if appropriate, deal with the anomalous behavior of a machine. Administrator access is not used casually and certainly not for any purpose to invade personal or professional privacy.

If you have questions or concerns regarding this policy, please contact the Cosine Director.

After I Change My ONID Password

Changing your ONID password

With the new DUO requirements, ONID password changes will become less frequent.  That said, you will still need to change your password after account compromises which can happen by responding to phishing attempts, or malware.  This guide should help you settle back in after a password change.

1) For laptops and phones, update your wifi password so that you can connect to eduroam (or OSU_Secure): https://cosine.oregonstate.edu/reconfiguring-wi-fi-after-onid-password-change

2) Update all your email clients with your new password:https://cosine.oregonstate.edu/reconfiguring-email-after-onid-password-change

3) For laptops which you login using your ONID account, plug them into OSU's wired network and login so that they pull your credentials from OSU servers and can re-cache them

As Needed:

4) Login to the VPN

5) Remap your T and Z drives on personally owned computers using your new credentials: http://cosine.oregonstate.edu/faqs/data-storage-access

6) Lastly, any webservices that you've been logging into with your ONID account will need your new credentials.  You will be reprompted when you connect to them: exmail.oregonstate.edu, webmail.cosine.oregonstate.edu, Microsoft Federation (for Office365 and a few other things), Banner, Canvas, Box, etc.

Cordley 3003 Computer Lab

Using the Presentation LCD TV in Cordley 3003

Using the Presentation LCD TV with Presentation Computer

  1. Turn on the presentation computer on and log in
  2. Turn on the TV by pressing the power button on the right edge of the TV
  3. Set the TV input to (HDMI 1) by using the input button on the right edge of the TV or the remote control provided
  4. The sign located on the computer cart, “Class in session” should be put onto the outside of the door of the classroom.
  5. When finished, log out and turn off the TV
  6.  Remove the sign from the outside of the classroom door and put it back onto the computer cart.

Using the Presentation LCD TV with Laptop

  1.  Connect the VGA cable and the audio cable to the laptop
  2.  Turn on the TV by pressing the power button on the right edge of the TV
  3.  Set the TV input to (Computer) by using the input button on the right edge of the TV or the remote control provided
  4.  The sign located on the computer cart, “Class in session,” should be put onto the outside of the door of the classroom.
  5.  When finished, turn off the TV and unplug the VGA and Audio cable and place it on top of the computer cart.
  6.  Remove the sign from the outside of the classroom door and put it back onto the computer cart.


 

How to Reserve Cordley 3003

Tudy Seistrup maintains a calendar of current reservations for Cordley 3003.  You can view current reservations through the online calendar.   To make a reservation, please e-mail Tudy.  

What Software is Installed on the Computers in Cordley 3003

The computers in Cordley 3003 all have the following software installed:

 

  • 123D Design R2.0

  • 7-Zip 16.02

  • Adobe Acrobat XI Pro

  • ArcGIS 10.3 for Desktop

  • AutoCAD 2016

  • BioEdit

  • Blender

  • DIVA-GIS 7.5

  • DNA Master

  • DnaSP v5

  • Epi Info 7

  • FileZilla Client 3.21.0

  • Foldit

  • Gaussian 09W Revision D.01

  • GaussView 5.0.9

  • Geneious 9.0.5

  • Google Chrome

  • Google Earth

  • GPL Ghostscript

  • GSview 5.0

  • HyPhy 2.2.4

  • IBM SPSS Statistics 23

  • ImageMagick 6.7.5-7 Q16

  • Inkscape 0.91

  • IrfanView

  • JMP Pro 11

  • Maple 2015

  • MATLAB R2014b

  • MEGA6 .06

  • Microsoft Office Professional Plus 2013

  • Microsoft Silverlight

  • Mozilla Firefox 45.3.0 ESR

  • Mozilla Thunderbird 45.3.0

  • Notepad++

  • Planform

  • PuTTY release 0.67

  • PyMOL

  • Python 2.7.12

  • QuickTime 7

  • R for Windows 3.2.0

  • RStudio

  • SAS 9.4

  • Scratch

  • SketchUp 2016

  • SplitsTree4 4.13.1

  • SSH Secure Shell

  • STAMP v2.1.3

  • Structure

  • TIBCO Spotfire S+ 8.2

  • TreeView X 0.5.0

  • Wing IDE 101 5.1.7-1

  • Wolfram Mathematica 9

  • XTools Pro 12.0

Data Backup & Restore

What is Backed up During Cosine's Standard Backup Schedule

The policies that appear on this page are the product of coordinated work by the College of Science Information Network (COSINe) team, the COSINe Advisory Committee for the college, as well as existing University wide computing policies. Computing resources are a critical tool that all of us depend on in the College of Science. Your understanding and cooperation with regard to these policies, as well as your constructive input, is necessary for maintaining efficient and reliable network resources.

Any questions or suggestions you have regarding these policies should be directed to the Director of COSINe or to your department's COSINe Advisory Committee member.

Policy/Procedure Index 

Core Services
Core Services Backup
Online Storage
Standard Backup Schedule
Wired Network Connectivity Standards
Printer Support
Wireless Network Support
PC Hardware Support
Used Equipment Support
Disposal of IT Equipment
IP Address Management
Acceptable Use Policy
Rogue Network Devices
Offsite and Personally Owned PC Support
Departing Employee Procedure
PC Local Administrator Rights
Supported Operating Systems
Application/Software Support
Teaching Lab Support
COSINe Infrastructure Maintenance Schedule
Management of Licensed Software
Guest Accounts
COSINe Advisory Group

Core IT Services

Core IT Services are the default services provided by COSINe to faculty, staff and grad students in the College of Science and external customers. Core services include:

 

  • IT Helpdesk
  • Email services and storage
  • Personal network storage (10 GB per user account) and backup
  • Departmental share network storage (5 GB per user account, moving to 10 GB shortly) and backup
  • Print serving
  • Hosting of College of Science web sites
  • Technology consultation and ordering
  • Network management, including management of IP space and connectivity
  • A COSINe local administrator account on every core services machine

Core IT Services Backup

Data included in the Standard Backup Schedule include:

  • science.oregonstate.edu user Email
  • File server home directories (see Online Storage and Backup)
  • Departmental directories (usually mapped to T:)
  • web.science.oregonstate.edu web sites and MySQL databases

Online Storage

All departments fully supported by COSINe are allocated 10 GB of online server storage space per supported user account. The count of the number of user accounts is calculated during the fall term. The server space is backed up according to the standard COSINe backup schedule.

The intended use of this server space is as a repository for user data files, not as space to save full desktop/notebook backups, or large quantities of research data.

Storage capacity beyond the 3 GB per user limit is described here: Expanded Online Storage

Users are also given personal storage space in their home directory.

* Users also have access to 1TB of temporary storage on T:\Scratch (also accessible via /mnt/scratch on the linux command line). This space will be monitored and anything older than 30 days will be removed.

Standard Backup Schedule

Core IT services data, managed servers and other managed network hosts (see Network Host Backup below) are backed up according to the following schedule on a monthly cycle:

 

Monthly Full All user files are backed up
Weekly Differential All user files changed since the last full backup are saved
Daily Incremental All user files changed since the last backup are saved

 

Effectively, this means that user data can be restored to the state it was in at the end-of-day, for any of the previous 30 days.

Wired Network Connectivity Standards

Computers connected to the wired network must meet the following minimum standards:

  • A legally licensed operating system currently supported by COSINe (see Supported Operating Systems)
  • Operating system options must be configured to allow automatic download and installation of updates*
  • For Windows machines, current OSU-provided virus protection must be installed and configured to receive automatic updates
  • COSINe must have an administrator account on any machine connected to the wired network (Why?)
  • Personally owned computers that are neither supported by, nor purchased through, COSINe, and are self-registered by the user and connect through OSU_ACCESS or OSU_SECURE exclusively, are considered self-supported and are not required to have a COSINE administrator account
  • Users who choose to bring personally owned computers to use on campus are strongly encouraged to use wireless connectivity through OSU_ACCESS or OSU_SECURE. If -- contingent upon sound technical reasons and approval by the COSINe Director -- a personally owned computer requires connectivity through the wired network, the computer must meet the network connectivity standards as outlined above and the user must provide installation media for their operating system in the event the machine must be rebuilt. Such computers will be included in the count of hosts receiving Core Services.

*Exceptions may be granted only by the COSINe Director in instances where there are sound technical reasons that justify a static system; e.g. instrumentation software requirements preclude operating system updates

Wireless Network Support

The preferred method of wireless access is through the OSU_Secure wireless network, which is delivered by OSU-IS to many areas on campus. There are situations or conditions in which OSU_Secure is not suitable. In such cases, COSINe will install and manage wireless routers providing the following are met:

  • A live, wired drop is not available
  • OSU_Secure signal is not available, or a substantial COS need cannot be met by OSU_Secure
  • The requester agrees to purchase/provide a wireless router deemed suitable by COSINe
  • A COS network port is available in a suitable location
  • The router is managed only by COSINe
  • Access to the wireless signal is restricted by MAC address
  • WPA encryption is enforced for all traffic<

Printer Support

Because of the diverse array of printer hardware and associated repair skills, COSINe provides only limited support for printers. Printer services are limited to:

  • Working with users regarding specifications
  • Ordering
  • Delivery and setup
  • Network configuration

Diagnosis of problems and recommending actions that might resolve hardware issues can be provided at users' request. But requesting service--either from the Campus repair service, or from the printer hardware vendor--is the responsibility of the department to which the printer belongs

PC Hardware Support

Modern PCs, even those from established manufacturers, are typically a hodgepodge of parts from various sources. Not surprisingly, there are occasions when the quality assurance processes of major vendors fail to find an incompatibility or outright failure prior to shipping. In these cases, where a user has purchased a machine or upgrade from a recommended vendor, COSINe will work to resolve hardware issue(s) that arise through direct troubleshooting, or by working with the vendor.

More challenging are the cases where a PC has been specified and ordered piecemeal by a user in an effort to either save money or to obtain some unique set of features. While COSINe is happy to order the parts and provide up to 3 hours troubleshooting hardware issues for such machines, beyond that time limit users must provide an index against which time can be billed at the current technical services rate. Users are responsible for assembly and configuration of a piecemeal machine, and are ultimately responsible for resolution of hardware issues.

Users should be aware that in today's market, with the exception of high-end or uniquely specialized PCs, little can be gained by building a machine from "scratch." In fact, when hardware specification, assembly and configuration are factored in, the cost of a piecemeal machine will far exceed a preassembled machine from a major vendor. Piecemeal machines also come with no warranty for the assembled unit.

Used Equipment Support

All used equipment must be evaluated and approved by COSINe staff as to suitability for its intended use prior to installation. Such equipment must comply with the Network Connectivity Standards.

Disposal of IT Equipment

The COSINe Helpdesk is happy to facilitate the disposal of IT equipment to OSU surplus, providing:

  • users check-in with Helpdesk before "dumping" equipment in the Helpdesk area
  • the equipment will be accepted by OSU Surplus
  • users provide in index for any equipment for which OSU Surplus will charge a fee for disposal(e.g. CRT monitors)

To avoid the disposal fee for CRT monitors (currently $8 ea) users may take the monitors to the recycling center on Walnut Blvd. There is a bin clearly marked for IT equipment where monitors, and other such equipment, may be deposited at no charge.

IP Address Management

College of Science IP address space is managed by COSINe in cooperation with OSU Network Engineering. OSU has strict policies and procedures regarding assignment of IP addresses. Users may not independently assign OSU IP addresses. Violators of this policy will have their network port and account permanently disabled.

Acceptable Use Policy

COSINe follows the OSU Network Engineering Acceptable Use Policy. Please consult this link if you have questions.

http://fa.oregonstate.edu/gen-manual

Rogue Network Devices

Rogue devices will be denied access to the network as they are discovered. A Rogue network device is defined as a device on the Campus network which meets either of the following criteria:

  • has been assigned an IP address outside of COSINe address management practices
  • is generating or passing anomalous network traffic.

Note: mitigation of rogue network devices will be pursued at the finest level of granularity possible. There are cases where multiple machines may be denied network access so that a single device can be taken offline; e.g. a user-installed router masking multiple machines may be taken offline if one of the machines it masks has been compromised or is generating anomalous traffic. This will result in all machines behind the device being denied network access until the problem can be addressed.

Users who purposely implement rogue devices will have their user accounts and network access revoked.

Offsite and\or Personally Owned PC Support

  • All PCs administered by COSINe must comply with Network Connectivity Standards.
  • Each PC will be delivered with a standard operating system and application "image" appropriate for the hardware capabilities and the particular model of the PC.
  • COSINe will not administer software not owned by the College of Science and not installed by COSINe personnel. The primary strategy for resolving problems or conflicts will be to format and re-image the PCs hard drive. It is the users responsibility to backup and restore any user files that may be lost in this process.
  • Except under extraordinary circumstances, PCs must be brought into the COSINe office to obtain technical support. Off-campus support must be approved by the COSINe Director, and $30 per off-campus visit, plus mileage at the standard OUS rate, will be charged to an index provided by the individuals department.
  • COSINe does not provide support for computers or software not owned by CoS and installed by COSINe personnel. If a CoS-owned software license allows a user to install the respective software on their personally owned PC, Helpdesk may, with the approval of the COSINe Director, loan installation media to the user in order for them to self-install the software. However, no support, other than pre-installation advice, will be provided by COSINe.

Departing Employee Procedure

COSINe must be notified of a users impending departure by the respective department(s) prior to the departure date.

In the event the departing employee's personal computer is configured as part of the science domain, it is critical--and the employee's responsibility--to bring the machine to the COSINe Helpdesk so that it can be removed from the domain prior to departure.

Unless notified to the contrary by the respective department, accounts of users leaving the College of Science will be held open for a period of 6 months following the user's official departure date. This provides departed users with access to their Email account--or to forward Email delivered to their science account--and access to files stored on the COS file server. Beyond this period, unless special arrangements have been made with approval from the department chair to hold the account open for a period of up to a year, the science.oregonstate.edu account will be closed and all Email and stored files purged.

Emeritus faculty who are no longer actively participating in research or teaching activities, may, with departmental approval, retain their email address, but only as a forwarding address to another, external email account for as long as they wish. This will allow them to continue to receive email sent to their science address.

PC Local Administrator Rights

Users are provided local administrator rights to their COSINe supported PC. This allows users to install software and generally manage their own machine.

Supported Operating Systems

Operating systems supported by COSINe include those supported by Microsoft, Apple, Redhat (CentOS) or Ubuntu with regularly released security patches and updates.

Application/Software Support

Users are responsible for learning and understanding the operation and features of the applications they use. COSINe does not provide support for applications (e.g. MS Word or other MS Office products, Photoshop, web applications, etc.) beyond installation for any software other than Operating System Support as outlined above.

Teaching Lab Support

Installation and configuration of software on teaching lab PCs is performed between August 1 and September 15 of each year.

COSINe Helpdesk will email a request for specifications to Lab Managers in early summer, and are encouraged to submit their final specification early as scheduling of lab PC builds is on a first come, first served basis.

COSINe Infrastructure Maintenance Schedule

Maintenance on COSINe managed infrastructure is scheduled for Friday evenings between 7 PM and 12 AM. Notification of a scheduled maintenance period will be Emailed to the affected population no less than 24 hours in advance, and will be announced on the COSINe general announcement page.

Management of Licensed Software

COSINe strictly follows software license agreements. License agreements typically restrict on which machines respective software can be installed, and how copies of the software are managed. Because of software license restrictions, note that:

  • Licenses typically limit installation of software on more than one machine.
  • COSINe does not provide OSU licensed software media (e.g. software CDs). If, for whatever reason, users require software media, OSU employees can borrow backup copies of Campus licensed software from OSU-TSS.

Note: OSUWare, a collection of free and site licensed software for use by OSU employees and students, is described here: http://oregonstate.edu/helpdocs/software/recommended-software/osuware

Guest Accounts

To accommodate the basic connectivity needs of visitors to COS a  generic departmental "guest" account can be setup which can be used to log on to a PC. Following are the attributes of these accounts:

 

  • Restricted to network access only.
  • No access to files shares, printers or science Email  will be provided.
  • The guest account will be deactivated after 30 days. The department should contact COSINe Helpdesk to have an account reactivated.

COSINe Advisory Group

The mission of the COSINe Advisory Group is to act as the interface between COSINe supported units and COSINe management to assure ongoing, 2-way communication regarding IT directions and strategies.

 

  • The CAG meets quarterly for one hour, or as the agenda requires
  • Each unit assigns one representative
  • CAG representatives serve for a minimum of 1 year
  • The purpose of the group is to discuss broad strategies and directions that broadly impact the COSINe user base; specific problems or issues should be dealt with through the COSINe director

Data Storage & Access

Cloud (Box)

Oregonstate provides users with unlimited storage on Box, but it isn't suitable for research documents.  Box is also a good way of transfering files between colleagues who are off campus as long as the data isn't confidential.  For how to setup box and what it's best uses are, check this: box.oregonstate.edu

 

How do I connect to the T: drive on Windows?

Step 0: If you are connecting from off campus, you will need to connect through the VPN

Step 1: Open the start menu, scroll down to the bottom and beneath Windows System choose file explorer:

Start Menu > (rclick) Computer > Map network drive

Step 1.5: Select "This PC", then "Computer", then "Map network drive":

Map network drive

Step 2: In the dialog box, select T for the drive letter, tick Connect using different credentials (you can tick Reconnect at sign-in if you want) and paste: "\\cos-dfs.science.oregonstate.edu\dfs-users" in the folder like so:

Fill T drive information

 

Step 2.5: Click finish.

Step 3: In the dialog box that pops up enter your ONID username and password (without the greater than or less than signs):

Enter credentials

Step 3.75: It should open up the folder like this (Not

T Drive Contents

Note: While you may be able to see all of the folders, you will only have access to certain folders.  If you don't have access to a folder that you should, ask your department to submit a ticket to us.

How do I connect to the T: drive on MacOS?

Step 0: If you are connecting from off campus, you will need to connect through the VPN

Step 1: Click finder icon in the dock

Step 1.5: Click "Connect to server..." from the "Go" menu at the top of the screen

Step 2: Enter "smb://cos-dfs.science.oregonstate.edu/dfs-users" as the Server Address

Step 2.95: Click connect

Step 3: Enter your ONID credentials

Step 3.5: Click connect again.

Step 4: It should look something like this:

 Note: While you may be able to see all of the folders, you will only have access to certain folders.  If you don't have access to a folder that you should, ask your department to submit a ticket to us.

How do I connect to the Z: drive on Windows?

Step 0: If you are connecting from off campus, you will need to connect through the VPN

Step 1: Open the start menu.  Then right click on Computer and select map network drive.

Start Menu > (rclick) Computer > Map network drive

Step 2: In the dialog box, select Z for the drive letter, tick Connect using different credentials (you can tick Reconnect at logon if you want) and paste: "\\pfs.cosine.oregonstate.edu\homes" in the folder like so:

 

Step 2.5: Click finish.

Step 3: In the dialog box that pops up enter your ONID username and password:

Step 3.75: It should open up the folder like this:

Note: These files aren't shared with anyone and you only have 10GB.  If you need more space, let us know.

How do I connect to the Z: drive from MacOS?

Step 0: If you are connecting from off campus, you will need to connect through the VPN

Step 1: Click finder icon in the dock

Step 1.5: Click "Connect to server..." from the "Go" menu at the top of the screen

Step 2: Enter "smb://pfs.cosine.oregonstate.edu/homes" as the Server Address

Step 2.95: Click connect

Step 3: Enter your ONID credentials

Step 4: It should look like this:

 Note: These files aren't shared with anyone and you only have 10GB.  If you need more space, let us know.

How do I Connect to my Work Computer with Remote Desktop

1. From your desktop, navigate through the start menu to open “Secure File Transfer Client”

2. Once the program opens, click on file in the menu bar and then click on “quick connect”.

3. Enter host as shell.cosine.oregonstate.edu along with your username.

4. Click yes to saving the new host key.

5. Enter your password

6. At this point your files should be shown in the right window. The files in your public_html directory will be related to the files served be the webserver at http://science.oregonstate.edu/~USERNAME/

 

Email Configuration & Setup

What are the General Settings for the Science Mail Servers

The science mail servers can be connected to using the following settings:

  • Incoming Mail Server: imap.science.oregonstate.edu
  • Outgoing Mail Server:smtp.science.oregonstate.edu
  • SSL Port: 465 (outgoing) or 993 (incoming)

How do I Forward my E-Mail from my Science Account to Another

  1. Go to http://secure.science.oregonstate.edu
  2. Login using your science username and password. usermin
  3. Select the SPAM, Email Forwarding, Vacation Messages option.spamsnforwardingnvacation
  4. Check off the box "Yes, forward all new email to:"forward
  5. Fill in the email field with the email that you would like to have the email forwarded to.
  6. If you wish to continue to save the email to your science account, as well as to 3the forwarding account, then check the box next to "Yes, forward to above address and keep a local copy" option can be enabled. 

How do I set a Vacation Message for my Science Account

  1. Go to http://secure.science.oregonstate.edu
  2. Login using your science username and password. usermin
  3. Select the SPAM, Email Forwarding, Vacation Messages option.spamsnforwardingnvacation
  4. Check off the box "Enable Vacation System" and write up the automated vacation message that you would like to have sent as responses to incoming emails.vacation

How do I Change My Spam Settings for my Science Account

  1. Go to http://secure.science.oregonstate.edu
  2. Login using your science username and password. usermin
  3. Select the SPAM, Email Forwarding, Vacation Messages option.spamsnforwardingnvacation
  4. Check the box next to "Enable Spam Filter" to bring up the spam settings menu.Spam
  5. Messages coming in are all marked with a score and the numbers in the slider correspond to a score.
  6. You can select what folder you would like to use as your default junk folder.
    Junk E-mail is the default SPAM/Junk folder, different mail clients create their own SPAM/Junk email folders and have settings applied to them for automatic deleting. The default SPAM/Junk folders for different popular clients are:
    1. Outlook (Windows/Mac) 2010/2007/2003 = Junk E-mail
      Note: You can not change Outlook's default Junk email folder, if you use Outlook as your primary client it would be best to change your default Junk Folder in https://secure.science.oregonstate.edu to "Junk E-mail" and change any other mail client to use Junk E-mail as the default junk folder.
    2. Thunderbird = Junk
    3. Apple Mail uses a Virtual Junk folder by default.  If you would like you can tell Apple Mail to use a folder on your IMAP account.  To do so follow the rule below for Apple Mail.

How do I Setup an Exchange Account on an iOS device

Manual Setup Method

Follow directions below to set up your exchange account on your iPhone, iPad, or iPod.

  1. Make sure that your device is connected to either Wi-Fi or a 3/4G data connection.
  2. Tap Settings icon on your home screen
  3. Tap on Mail, Contacts, Calendars
  4. Tap on Add Account... under the Accounts heading
  5. Tap on Microsoft Exchange icon
  6. Fill in the account information fields. Example below is for COSINe customers:
    •  E-mail - Enter your exchange account e-mail address (@oregonstate.edu)
    •  Domain - leave blank
    •  Username - Enter your onid username @oregonstate.edu (i.e. username@oregonstate.edu)
    •  Password - Enter your onid password
    •  Description - Enter a description for the account (such as OSU email)

    NOTE: If you do not know the pertinent information above, please contact your Department Computer Administrator (DCA)

  7. Click Next
  8. Fill in exmail.oregonstate.edu for the server name
  9. Click Next. 
  10. Turn on the features you would like to sync with your phone (Mail, Contacts, and Calendars.)
  11. Click Save.
  12. You should now be able to access your Exchange mail from your phone. If you are not sure what your server settings are, please contact your Department Computer Administrator (DCA).

How do I Add directory.oregonstate.edu in Outlook

Outlook 2007:

  1. Open Outlook 
  2. Click on the Tools menu and choose Account Settings...
  3. Select the Address Books tab and click on New...
  4. Select Internet Directory Service (LDAP), then click next.
  5. Type directory.oregonstate.edu in the Server Name box...
  6. Click on the More Settings button, choose the Search tab.
  7.  Enter o=orst.edu in the Search base box next to Custom:.
  8. Click OK, click next and finish to end the setup, and restart Outlook.

To search for people, click on the Addresses button at the top of your Outlook Express window. *Make sure you have the proper address book selected when searching for contacts. The default address book can be changed, while inside the address book window, by navigating to Tools menu and selecting Options... and changing the dropdown menu beneath "Show this address list first".

 

Outlook 2010/2013:

  1. Open Outlook 
  2. Click File tab, click the Account Settings button, and choose the Account Settings... drop-down
  3. Select the Address Books tab and click on New...
  4. Select Internet Directory Service (LDAP), then click next.
  5. Type directory.oregonstate.edu in the Server Name box... 
  6. Click on the More Settings button, choose the Search tab.
  7.  Enter o=orst.edu in the Search base box next to Custom:
  8. Click OK, click next and finish to end the setup, and restart Outlook.

 

    To search for people, click on the Addresses Book button at the top-right area of your Outlook Express window. *Make sure you have the proper address book selected when searching for contacts. The default address book can be changed, while inside the address book window, by navigating to the Tools menu and selecting Options... Next, select the Custom radio button and choose any address book. Then you can change it's priority by clicking one of the arrows on the right.

    How do I Add directory.oregonstate.edu in Thunderbird

    Thunderbird For Windows:

    1. Open Thunderbird.
    2. Click on the Tools menu and choose Options.
    3. Click on Composition from the top menu.
    4. Click on the Addressing tab.
    5. Click the check box next to Directory Server and click on the Edit Directories... button.
    6. Click the Add button.
    7. Type OSU Online Directory in the Name field.
    8. Type directory.oregonstate.edu in the Hostname field.
    9. Type o=orst.edu in the Base DN field.
    10. Click OK to close the Directory Server Properties window.
    11. Click OK to close the LDAP Directory Servers window.
    12. Select OSU Online Directory from the Directory Server drop-down list.
    13. Close the window.

    To search for an address, click on the Tools menu and choose Address Book.

    Select OSU Online Directory from the list of address books on the left. In the top right search box, enter a name or email address and press enter.

    Searches work best when you use only a person's last name, or use the format "lastname, firstname".

    Configuring Thunderbird for Mac OS X:

    1. Open Thunderbird.
    2. Click on the Thunderbird menu and choose Preferences.
    3. Click on Composition from the top menu.
    4. Click on the Addressing tab.
    5. Click the check box next to Directory Server and click on the Edit Directories... button.
    6. Click the Add button.
    7. Type OSU Online Directory in the Name field.
    8. Type directory.oregonstate.edu in the Hostname field.
    9. Type o=orst.edu in the Base DN field.
    10. Click OK to close the Directory Server Properties window.
    11. Click OK to close the LDAP Directory Servers window.
    12. Select OSU Online Directory from the Directory Server drop-down list.
    13. Close the window.

     

    To search for an address, click on the Window menu and choose Address Book.

    Select OSU Online Directory from the list of address books on the left. In the top right search box, enter a name or email address and press enter.

    Searches work best when you use only a person's last name, or use the format "lastname, firstname".

    How do I Add directory.oregonstate.edu in Mac OS X Mail

    Configure Mac Mail to use the OSU Online Directory

    1. Click the Apple icon in the upper right hand corner of the desktop and select System Preferences
    2. Select "Internet Accounts".
    3. Choose "Add Other Account" from the list of options.
    4. Select "Add an LDAP Account"
    5. Within the new window you'll need to fill in several fields.
      • Description: Directory Search
      • Search base: o=orst.edu
      • Scope: Subtree
      • Server Address: directory.oregonstate.edu
    6. Click the create button.
    7. Open the contact application and verify that you can search the global address book.

    How to Setup an Onid Account on an iOS Device

    http://oregonstate.edu/helpdocs/e-mail/onid-e-mail/configuring-email-clients/mobile-devices/onid-email-iphone-ipod-ipad

    Creating Custom Filtering Rules

    1. Go to http://secure.science.oregonstate.edu
    2. Login using your science username and password. usermin
    3. Select the SPAM, Email Forwarding, Vacation Messages option.spamsnforwardingnvacation
    4. Check off the box "Enable advanced settings?"
    5. More option will then appear that will look like this: 
    6. You will then be prompted to setup a custom filter. A whitelist rule will stop certain messages from being moved to your junk mailbox, while the blacklist will automatically discard a message. In general, the blacklist should be avoided and instead use the "move to folder" option and specify the junk or spam folder.
    7. For instance, if you wanted all mail sent from dummy@aol.com to be moved to your junk folder, one could setup a rule like this:
    8. Click the "Add rule" button and the filter will be applied for all incoming messages. The filter will not work retroactively.

    Exchange Distribution Lists

    How to Access the OWA Distribution Lists Menu

    Step 1: Go to exmail.oregonstate.edu and login

    Step 2: In the upper right hand corner, click "Options" and then select "See All Options..."

    Step 3: In the left hand menu, select "Groups"

    You're ready to continue.

    How to add/remove people from a distribution list.

    Step 0: Go to the groups menu in OWA

    Step 1: 

    Printing

    Removing a printer on Windows

    1. Open Devices and Printers:
    2. Find the old printer and right click it, and click remove:
    3. In the dialog, click yes:
    4. Contine with the instructions for adding a printer on Windows: Adding a Printer on Windows

    Adding Printers on Windows

    There are two ways to add a printer on Windows.  Whenever possible, please add printers using our print server.  If a printer is not on the print server, then add the printer by hostname.  Please do not add printers by IP address as they are subject to change wihtout warning.

    Print Server (for university owned, on domain computers)

    1. You will need the name of the printer.  This will look like “<Building Name><Room#>prn<Printer #>”  Ex: “BEXL032prn4”  Your building manager may have this information.  If they don’t then give us a call.
    2. Hold the Windows key and press R to open the run dialog.  In the run dialog type “\\cos-print”
    3. You can browse for the printer or search for it.  When you find the printer you want, double click it to install it.
    4. Once it finishes installing, you should see the printing queue for the printer like this
    5. If the printer you are installing is a Ricoh copier, then follow the steps here: Ricoh Code - Windows. 
    6. Print a document and call us if you have any trouble.

    Hostname (personal computers and printers that are not on the print server)

    1. You will need the Hostname of the printer.  Your office manager may have this information.  If not, give us a call and we can find it for you. Ex: “kidd073-prn1.science.oregonstate.edu”
    2. Press the windows key and search for “Devices and Printers”
    3. In Devices and Printers, click “Add a printer”
    4. Click “The printer that I want isn’t listed”
    5. Select “Add a printer using a TCP/IP address or hostname” and click next.
    6. Enter in the printer’s hostname for the hostname and port name. Make sure that “Query the printer and automatically select the driver to user” is checked.  Click next.
    7. If you see a window that look like this that asks you to install the printer driver, then you have two options and a backup: 1) If the printer is one of the new ricoh printers (2017 deployment), then you should be able to find the drivers at the bottom of this page: http://cosine.oregonstate.edu/ricoh-copier-deployment-spring-2017 2) You can ask Windows Update to find the drivers. Backup) Give us a call and we can install the driver and printer for you.
    8. Otherwise, you should be given the option to name the printer.  You can call it whatever you like and click next.
    9. Select “Do not share this printer” and click next:
    10. You can set the printer as your default if you want.  Click finish.
    11. You are now connected to the printer.  If you are adding a Ricoh copier, see Ricoh Printing Codes below.

    Adding a printer MacOS

    1. You will need the Hostname of the printer.  Your office manager may have this information.  If not, give us a call and we can find it for you. Ex: “kidd073-prn1.science.oregonstate.edu”
    2. Use Spotlight Search to find printers and scanners: Press the mac key and space, then type “printers and scanners”.  Press enter:
    3. Switch to the IP tab:
    4. Set the Protocol to “HP Jet Direct – Socket”:
    5. Enter the printer’s hostname in the address field, a descriptive name in the name field and check to make sure that the proper driver is found in the use field:
    6. If you see “Generic Postscript Driver” in the use field, then you have two things you can do: 1) If the printer is part of the new Ricoh deployment (2017) then you should be able to find a link to the driver at the bottom of this page: http://cosine.oregonstate.edu/ricoh-copier-deployment-spring-2017 2) Give us a call and we will install the driver and printer for you.
    7. Click add.  You should see a dialog somewhat like this:
    8. Once that dialog closes, the printer will be available.  If the new printer is a Ricoh copier that requires a printing code, then see Ricoh Code - MacOS below.

    Ricoh Code - Windows

    1. Press the windows key and search for “Devices and Printers”
    2. Find the Ricoh Copier in the list of printers and right click it:
    3. Select the detailed settings tab:
    4. Click Job Setup:
    5. Enter your printing code (Same as your copier code) into the user code box:
    6. Click Ok.  Then send a test print to the printer.  If it doesn’t print then give us a call.

    Ricoh Code - MacOS

    1. Not all Ricoh copiers require a printing code.  Your office manager may know whether you need one or not.  It will be the same as your copier code if you have one.
    2. Open a document and print it using the printing dialog (Press command + p):
    3. Switch to the “Job Log” tab:
    4. Click “Enable User Code” and type your printing code into the User Code field:
    5. Under Presets, select “Save Current Settings as Preset”:
    6. Give the preset a descriptive name, like “Ricoh - with code”, and check “All printers”
    7. Note: Any time that you print to a Ricoh printer, you will need to select this preset.

    Purchasing

    Can Cosine Assist me with my Technology Purchases

    Yes!  We're happy to find the best hardware or software for your needs for the best price through educational discounts, bulk pricing, and our vendor relationships.  OSU has some campus wide software whos licensing is managed by OSU's Software Coordinator.  No matter where the software came from, we're happy to help you install it and can do some troubleshooting for it.  Please email purchasing@science.oregonstate.edu, call Tudy Seistrup our purchasing coordinator 541 737 0042, or submit a ticket and we'll start figuring out what will serve you best.
     
    Previous:
    Cosine has considerable experience in formulating specifications for hardware/software purchases and in obtaining best-pricing based on vendor relationships and bulk pricing. Please contact the Cosine Helpdesk if you would like assistance with your next technology purchase.

    What are the Minimum Recommendations for New Hardware

    Desktop

    Intel i5 or AMD 

    4 GB RAM 

    250+GB hard drive (SSD preferred)

    Laptop

    Intel i5 or AMD 

    4 GB RAM (1 DIMM) 

    250+GB hard drive (SSD preferred)

    802.11b/g/ac wireless (Some buildings work best with or only work with WiFi 5G)

     

    What Software does Cosine Install on New Computers (Standard Build)

     

    PC Systems

     

    Microsoft Windows 10 Enterprise 

    -- Windows Operating System

    Microsoft Office 2016

    -- Word, Excel, Outlook, Access, PowerPoint, OneNote, Publisher, Skype for Business

    System Center Endpoint Protection

    -- Anti-Virus Software

    Google Chrome

    -- Web Browser

    Mozilla Firefox ESR

    -- Web Browser

    Mozilla Thunderbird

    -- Email Client

    Adobe Acrobat 2017

    -- Read and edit PDF files

    PuTTY SSH

    -- Secure Shell Client

    WinSCP

    -- Transfer files via FTP, SFTP

    7-Zip

    -- Archive Extraction and Creation Utility

     

    Macintosh Systems

    Microsoft Office 2016

    -- Word, Excel, PowerPoint, Outlook, OneNote

    Adobe Acrobat 2017

    -- Read and edit PDF files

    ** Additionally, we can install other licensed software if presented with the media and license. Also if you wish to purchase a license for new software, we can purchase it for you at an educational discount, information regarding different software available can be found here

     

    How Do I Obtain Other Software (EndNote, SAS, Photoshop, etc...)

    Software not included in the standard build (see Software Installed on a new computer) requires that a license be purchased prior to installation. Most of the often-requested software can be purchased from the university here.  Most if not all of that software has the installation media located on a network share located at \\software.oregonstate.edu\software for Windows and smb://software.oregonstate.edu/software for macs.  You'll only have access to the software folders for which you've received an email confirming your licensing from the Software Coordinator.  We're happy to help you through that process and we may even be able to do it for you if we're building your computer at the helpdesk.

    The university gets discounts on many software packages. Before ordering software on your own, check the list of software already licensed by the university and consider having us purchase it for you at the best price available.

    Software Licensing

     

    OSU maintains a variety of software licenses which are administered by the Software License Coordinator.  The full list is at https://is.oregonstate.edu/service/central-software-distribution

    Legal use of all software by OSU departments, faculty, staff and students is essential, so please make sure you are familiar with the license restrictions for any of the software you install or license throught he university.

    The majority of the software can be installed via the web, by logging into our server over the campus network, or by checking out a CD/DVD. Due to licensing restrictions, you will be required to fill out the order form for each package to obtain access to download and install the software. Detailed information on each software package and online request forms are available by clicking on the links below.

    PLEASE NOTE: Some software vendors listed below do not fully technically support Windows 7. You may be able to install and run the software on Windows 7, but you may not be able to get technical support until they officially support Windows 7. Please consult the vendor web sites for more information on supported platforms. Each software information page will be noted once we confirm they support Windows 7.

    OSU has purchased Microsoft Office 365 for all students and most faculty.  Please visit https://is.oregonstate.edu/microsoft.  We also install full Microsoft office on all the university owned computers that we support.

    Various departments have access to different software online through Citrix.  Please login into apps.oregonstate.edu to see if what your looking for is available through virtually.

    Note: Pricing for any of the above software is subject to change.

    PLEASE NOTE: Once you leave the university, you must remove all site-licensed software from your personal computers.  Any valid licenses on your work computers may be transferred to another employee.

     

    Questions?  Email Angela O'Neal, the Software License Coordinator, or call 541-737-3848.

    Reconfiguring Email After an ONID Password Change

    Which email accounts do I have?

    Most faculty and some grad students currently have two email mailboxes: A <username>@oregonstate.edu and a <FirstName>.<LastName>@oregonstate.edu
    The First.last@oregonstate.edu is a Microsoft Exchange email account.  It can be accessed by going to exmail.oregonstate.edu and can be added to most email clients.
    The username@oregonstate.edu is either an imap account or a Google account.  Google accounts mailboxes can be accessed by going to mail.google.com and logging in using username@oregonstate.edu.  This should redirect you to the normal OSU sign-in page.  If you get a message saying that this service is not enabled for your account then you likely have an imap mailbox instead.
    IMAP mailboxes can be accessed by going to webmail.cosine.oregonstate.edu.

    In addition to those two mailboxes, you may also have aliases to those mailboxes.  This usually looks something like: <username>@math.oregonstate.edu or <username>@geo.oregonstate.edu  These aren't sepperate mailboxes, rather any mail sent to them is automatically forwarded on to your <username>@oregonstate.edu.

    Android - Gmail App: Exchange Account

    1. Open Gmail and click the hamburger menu:
      From Gmail, open the hamburger menu
    2. Scroll to the bottom and tap settings:
      At the bottom, open settings
    3. Open the settings for your Oregon State Exchange email address:
      Open the settings for your Oregon State Exchange Email account
    4. Scroll to the bottom of the page and open "Incoming settings" under "Server settings":
      Open Incoming Settings
    5. Update the password to be your new ONID password and tap Done:
      Update your password and tap Done
    6. Refresh your inbox and make sure that it is up to date.  If you have any issues then give us a call or stop by our helpdesk.

    Android - Outlook App: Exchange Account

    1. Open the Outlook App and open the cheese burger menu:
      Open outlook and click the hamburger menu
    2. Click the gear icon to open Outlook's settings:
      Click the gear to open Outlook's settings
    3. Open your Oregon State Exchange account's email settings:
      Open your Oregon State Exchange email account's settings
    4. Scroll down to the bottom and click "Change Server Settings":
      Scroll down to the bottom and click "Change Server Settings"
    5. Update the password to your new ONID password and then click the check mark in the upper right hand corner:
      Update to your new ONID password and click the check in the upper right hand corner
    6. Refresh your email and make sure that it's up to date.  If you have any issues, then give us a call or stop by our helpdesk.

    Android - Gmail App: IMAP Account

    1. Open the Gmail App and tap the hamburger menu:
      Open Gmail and open the hamburger menu
    2. Scroll down to the bottom and tap settings:
      Open Settings
    3. Open the settings for your Oregon State IMAP account:
      Tap your Oregon State IMAP Account
    4. Open the incoming settings:
      Open Incoming Settings
    5. Update your incoming password to your new ONID password, then tap Done:
      Update your incoming password
    6. Open the Outgoing Settings:
      Open Outgoing Settings
    7. Update your Outgoing password to your new ONID password, then tap Done:
      Update your Outgoing password
    8. Go back and refresh your inbox.  Also send yourself an email.  If you have trouble with either of these or any of the previous instructions then give us a call or stop by our helpdesk.

    iOS - Mail App - Exchange Account

    1. Open Settings:
      Open Settings
    2. Go to email settings:
      Switch to the Mail settings tab
    3. Open your accounts settings:
      Open your exchange account
    4.  Open your account's settings:
      Open your exchange email account
    5. Change your password and click done:
      Change your password and click done
    6. Refresh your email and ensure that it is up to date.  If you have any issues then give us a call or stop by our helpdesk.

    iOS - Mail App - IMAP Account

    1. Open the settings app:
      Open Settings
    2. Go to the email section and open your IMAP account's settings:
      Open email settings and then click on your IMAP account
    3. Set the incomming mail server password to your new ONID password.  Then go to SMTP settings:
      Edit your IMAP password then click SMTP settings
    4. Click the primary SMTP server:
      Click the Oregon State SMTP server
    5. Edit your SMTP password to be your new ONID password then click done:
      Set the SMTP password to your new ONID password then click done
    6. Refresh your email and ensure that it is up to date.  If you have any trouble then call or stop by our helpdesk.

    MacOS - Apple Mail: IMAP Account

    1. Open Mac Mail
      Open Mac Mail
    2. Open Preferences under the Mail menu
    3. In the accounts tab, change your IMAP server password
    4. Select the outgoing Mail server and then click "edit SMTP server list"


    5. Edit your SMTP server password
    6. Close all those windows and refresh your inbox
      Click Get Mail

    MacOS - Apple Mail: Exchange Account

    1. Open Mac Mail:
      You may get a message asking for you password.  This should change the password in all the required locations for exchange, however that's not the case for an IMAP Account.
    2. Click on Mail, then Preferences:

    3. Open Server Settings and edit the password field:
    4. Hit Save, then close the menu. From your inbox click Mailbox > Synchronize "Exchange"
    5. Check your email and you should be all set:
      Refresh your email

    MacOS - Outlook: IMAP Account

    1. Open Outlook
    2. Open Outlook's Preferences:
      Open Preferences
    3. Go to accounts:
      Go to Accounts
    4. Edit your SMTP password:
      Edit your SMTP password
    5. Click more options under the outgoing server settings:
      Open advance outgoing server options
    6. You most likely can use your SMTP (or Incoming) Server settings for your outgoing username and password, however if that's not how your account was setup then update your outgoing server password to match your new ONID password:
      Edit your outgoing server passsword
    7. Refresh your inbox and make sure that it is up to date.  Send yourself and email and make sure that you get it (This checks your outgoing server settings).  If you any assistance, then give us a

    Windows - Outlook: IMAP Account

    1. Open Outlook and click the File tab:
      Open outlook and click File
    2. Open Account Settings in the Info section:
      Change your IMAP Account
    3. Select your IMAP account and click Change:
    4. In the new window, update your incoming password to your new ONID password, then click "More Settings":
      Update your incoming password and then click more settings
    5. For Oregon State email accounts you can usually use the "Use same settings as my incoming mail server" option however if you have a username and password set, then update the password to your new ONID password:
      Use same settings as incoming or update your outgoing password
    6. Click OK in this dialog and then Next in the Change Account window.  You should get a dialog where Outlook will test your settings:
      Outlook settings check
    7. When it finishes and you click close you should get a message like this:
      All good message
    8. Go back to your inbox and refresh it to make sure that it's up to date.  Also send yourself a test message to make sure that your outgoing settings are functional.  If you have any trouble or encounter something other than what's shown here, then give us a call or stop by our helpdesk.

    MacOS & Windows - Thunderbird: IMAP Account

    1. Open Thunderbird:
      Open Thunderbird
    2. Open Thunderegg's preferences:
      Open Preferences
    3. Go to Security > Passwords, then click "Saved Passwords":
      Security > Preferences and click on Saved Passwords
    4. Remove the passwords associated with your Oregon State email account (there should be an IMAP password and an SMTP password):
      Delete your IMAP account's passwords
    5. When Lightningegg gives you a confirmation dialog, click "Yes":
      Click yes in the confirmation dialog
    6. Back in Stormchicken, click "Get Messages":
      Get Messages
    7. Thunderfox should prompt you to enter your IMAP server password.  Enter your ONID password and check the box to let Password Manager remember your password:
      Enter your ONID password
    8. Click write and send yourself a test message:
      Click Write
      Write a test message and send it
    9. Stormduck should give you a dialog asking for your SMTP password.  Enter your ONID password, check the box to let Password Manager remember your password, and click "OK":
      Enter your ONID Password

    Reconfiguring Wi-Fi After an ONID Password Change

    Android - OSU_Secure

    1. Open the settings app, then click "Network & Internet":
      Open Network & Internet
    2. Next open the Wi-Fi Settings:
      Open Wi-Fi Settings
    3. Press and hold on OSU_Secure, then tap forget:
      forget OSU_Secure
    4. After it forgets the network, reconnect to OSU_Secure:
      Reconnect to OSU_Secure
    5. Enter the following settings, then click connect:
      EAP Method: PEAP
      Phase 2 authentication: MSCHAPV2
      CA certificate: Use system certificates
      Domain: oregonstate.edu
      Identity: Your ONID Username
      Anoymous Identity: Leave Blank
      Password: Your ONID Password
      Configure OSU_Secure

    iOS - OSU_Secure

    1. Open settings and switch to the WiFi section:
      Open Settings and switch to the WiFi section
    2. Select OSU_Secure and forget it.  Click forget at the prompt:
      Select OSU_Secure and click forget
      Click forget at the confirmation dialog
    3. Click OSU_Secure to reconnect to it:
      Select OSU_Secure to reconnect to it
    4. Enter your new ONID credentials and click join:
      Enter your new ONID credentials and click join
    5. If you're prompted to trust the Oregon State wifi certificate, then click trust:
      Trust the Oregon State WiFi certificate

    MacOS - OSU_Secure

    1. Open Network Preferences:
      Open Network Preferences
    1. In the WiFi section, go to Advanced:
    2. Select OSU_Secure and then hit the minus sign to remove it:

      Then click OK to save and close.
    3. Back in the WiFi menu, connect to OSU_Secure:
      Reconnect to OSU_Secure
    4. Enter your ONID Username and Password when you're prompted:
      Enter your new ONID credentials
    5. Click Join.  If you are still unable to connect to the wireless then give us a call or stop by our office.

    Windows - OSU_Secure

    Most of the time, Windows will smoothly prompt you for your new credentials when you attempt to connect to OSU_Secure from on campus. If for some reason this doesn't happen, then there's a few steps to force Windows to perform a fresh connection:

    1. First, Open the networking menu by clicking the wifi icon in the lower right hand corner:
      Open the networking tray
    2. Open Network Settings:
    3. Select "Manage Wi-fi Settings":
    4. Select OSU Secure and click forget:

    5. Reopen the wifi menu:

      Select OSU_Secure:

      Then click connect:
    6. You will most likely get a warning asking if you expect to find OSU_Secure in your area.  If you're on campus, then click connect:
    7. Then enter your ONID credentials and click ok:

    Software Tools & Fixes

    SSH & SFTP Software

    SSH & SFTP Software

     

    There are a few good choices SSH and SFTP programs for Windows.

    • SSH Secure Shell Client
      • You can install this software from T\Applications\Tools
    • MobaXterm
      • This is a freeware SSH, SFTP, Remote Application Launcher.  You can SSH in, copy files and launch applications remotly and run them on your computer with a simple installer.  Download the free version for use MobaXterm
    • PuTTY with WinSCP
      • Getting the installer version of PuTTY and then installing WinSCP is the simplest way to get these two programs connected for SSH and SFTP.
      • PuTTY
      • WinSCP

    OSU VPN Software

    The recommended OSU VPN software can be found on the web at: https://sds.oregonstate.edu/

    Map Cosine Network Drives Tool - Windows

    The Cosine tool for automatically mapping network drives can be downloaded here.

    Map Cosine Network Drives Tool - Mac OS X 10.6 and up (Snow Leopard)

    Map Cosine Network Drives Tool - Mac OS X 10.5 and lower (Leopard)

    The Cosine tool for automatically mapping network drives can be downloaded here.

    Ricoh Copier Drivers - Mac

    The Ricoh copier drivers can be downloaded here.

    Dreamspark (MSDNAA) Software Downloads

    Certain Microsoft software is provided at no cost by Microsoft's academic alliance program.

     

    The page to login and access the software can be found here.

    Unix HPC Cluster

    How do I connect to the cluster?

    If you are currently a Cosine customer you already have access to our cluster. To access the server, SSH into submit.hpc.cosine.oregonstate.edu using your cosine/science username and password.

     

    Join the Cosine HPC mailing list for notifications about software updates and maintenance. Visit http://frontend.science.oregonstate.edu/mailman/listinfo/cosine-hpc

     

    How is storage handled on the Cluster?

    User home directories on the cluster are provided by a dedicated server with 26TB of disk space. For performance reasons, this space is not backed up.

    How can I bring my science home (Z:) to the cluster?

    1. Create a directory in your home for the z drive mount point
    2. sshfs shell.cosine.oregonstate.edu: <your mount point>
    3. Please copy files from zdrive to cluster home before execution

    Example

    mkdir ~/zdrive

    sshfs shell.cosine.oregonstate.edu: ~/zdrive

     

     

     

    How do I view and set my environment?

    The cluster uses the environments module to provide an easy way to switch between software revisions. These modules configure environmental variables such as PATH for each piece of software. 

    To get a list of available modules to load, execute:

    module avail

    To get a list of what modules are currently loaded, execute:

    module list 

    To load the Matlab 2014b module, execute

    module load matlab/R2014b 

    To display modules set to load during login:

    module initlist

    To set a module to automatically load during login:

    module initadd matlab/R2014b

    To remove a module from loading during login:

    module initrm matlab/R2014b

     

    How do I submit a job?

    Jobs should be submitted using a special sh script which tells the scheduler how to handle the job.

    An example with common options can be seen below: 

     submit.sh

    #!/bin/sh

    # Give the job a name
#$ -N example_job

# set the shell
#$ -S /bin/sh

# set working directory on all host to
# directory where the job was started
#$ -cwd

# send all process STDOUT (fd 2) to this file
#$ -o job_output.txt

# send all process STDERR (fd 3) to this file
#$ -e job_output.err

# email information
#$ -m e
 
# Just change the email address. You will be emailed when the job has finished.
#$ -M myusername@science.oregonstate.edu

# generic parallel environment with 2 cores requested
#$ -pe orte 2

# Load a module, if needed
module load sprng/5

# Commands
./my_program


    If necessary, make my_program executable

    chmod +x my_program

    Submit the job

    qsub submit.sh

    How do I check the status the queue?

    qstat is used to check the status of jobs on the cluster. By itself it will show a brief overview

    qstat

    To show the status of all nodes and queued processes, execute

    qstat -u '*'

     

    The state codes that dare displayed in the last column of qstat are as follows:

    Category State SGE Letter Code
    Pending pending qw
      pending, user hold qw
      pending, system hold hqw
      pending, user and system hold hqw
      pending, user hold, re-queue hRwq
      pending, system hold, re-queue hRwq
      pending, user and system hold, re-queue hRwq
    Running running r
      transferring t
      running, re-submit Rr
      transferring, re-submit Rt
    Suspended job suspended s, ts
      queue suspended S, tS
      queue suspended by alarm T, tT
      all suspended with re-submit Rs, Rts, RS, RtS, RT RtT
    Error all pending states with error Eqw, Ehqw, EhRqw
    Deleted all running and suspended states with deletion dr, dt, dRr, dRt, ds, dS, dT, dRs, dRS, dRT

    How do I get the status of a job?

    If a job is currently running:

    qstat -j <jobId>

    After a job has been executed:

    qacct -j <jobId>

    How do I delete a job?

    The command:

    qdel <job id of process>

    Is used to remove a job from the queue. If the job is in a dr state the -f flag must be used to force the job to stop. The job ID is supplied as an argument to qdel.

    How do I make sure a node has enough memory?

    Nodes in the all.q have mixed memory sizes. To ensure that a job lands on a node with enough memory, the mem_free resource can be used.

    For example. to execute on nodes with at least 60GB of RAM available:

    qsub -l mem_free=60G submit.sh

    How do I use R on the cluster?

    Create a Submission File

    Place the following code into a .sh file (i.e. submit.sh):

    #!/bin/sh
# Give the job a name
$ -N JOB_NAME
# set the shell
$ -S /bin/sh
# set working directory on all host to directory where the job was started
$ -cwd
# send all ERROR messages to this file
$ -e errors.txt
# Change the email address to YOUR email, and you will be emailed when the job has finished.
$ -m e
$ -M email_address@oregonstate.edu
# Ask for 1 core, as R can only use 1 core for processing
$ -pe orte 1
# Load the R Module
module load R
# Commands to run job
R inputFile.r > outputFile.out

     

    Submit the Job to the Cluster

    Type the following commands, replacing "submit.sh" with the name of your .sh file:

    qsub submit.sh

    R Examples

    can be found on the cluster inside the /cm/shared/examples/R folder

    How do I Install R libraries?

    You can download and install any R Libraries which you might need to run on the cluster into your home directory and simply use them from there. These instructions give you the steps to accomplish this.

     ssh to the cluster

    1.  Load R module
      module load R
    2. Launch R
      R
    3. Type the command to install the desired package
      install.packages("package_name") 

     

    If this is the first time you have run the install.packages() command, you will be asked if you want to create a personal library.  Answer 'y'.

     Follow the prompts to pick a mirror, etc.

     

     

    R will download and install the library into the newly created personal library (in your home directory).

    To use this library, use the library command (like any other installed library):

    library(library_name)

    How do I use Gaussian on the Cluster?

    Create a Submission File

    Place the following code into a .sh file (i.e. submit.sh):

    #!/bin/sh
# Give the job a name
$ -N JOB_NAME
# set the shell
$ -S /bin/sh
# set working directory on all host to directory where the job was started
$ -cwd
# send all ERROR messages to this file
$ -e errors.txt
# Change the email address to YOUR email, and you will be emailed when the job has finished.
$ -m e
$ -M email_address@oregonstate.edu
# Use 4 cores for processing
$ -pe orte 4
# Load the Gaussian Module
module load gaussian
# Commands to run job
g09 < inputFile.com > outputFile.out

     

    Submit the Job to the Cluster

    Type the following commands, replacing "submit.sh" with the name of your .sh file:

    qsub submit.sh

    Gaussian Examples

    Examples for Gaussian can be found on the cluster inside the /cm/shared/examples/g09 folder

    How do I use MATLAB on the cluster?

    Thanks to the new campus agreement with Mathworks, Matlab Distributed Computing Server is available and installed on the Cosine cluster. 

    In order to use matlab, the module must be loaded

    $ module avail matlab

    $ module load matlab/R2014b

    Interactive Matlab

    Interactive Matlab sessions can be run in text-only mode or using the full Matlab GUI:

    • the matlab command will try to start the Matlab desktop GUI using X-Windows, if X is not available, then a text-only session will be started
    • to specify a text-only interactive Matlab session use matlab -nodisplay.

    If you want to run a text-only Matlab session, you should:

    • log in to the cluster e.g. using ssh ...
    • start a session on a node on the cluster using qlogin -pe orte <numberOfCoresRequested>
    • from this session, you should:
      • load the appropriate Matlab module e.g. module load matlab
      • start Matlab using matlab -nodisplay

     

    Non-Interactive Matlab Jobs

    There are three main categories of non-interactive Matlab SGE jobs that you can run on the cluster:

    • array jobs run multiple copies of a job across the cluster differentiated by a task ID;
    • distributed jobs use Matlab Distributed Computing Server (MDCS) to run across nodes on the cluster and allow communication between tasks.

     

    Array jobs

    Array jobs should be used when the job does not require any synchronisation between tasks. The script will be launched multiple times, with a varying index. The index is accessible via the environment variable SGE_TASK_ID.

    Typical uses of array jobs would include:

    • processing a set of input files with each job processing a different file;
    • processing a single large file using multiple jobs each of which processes a section of the file;
    • examining the performance of a model using multiple sets of model parameters.

    An example can be found on the cluster in:

    /cm/shared/examples/matlab/array

     

    Distributed Jobs

    Rather than submitting SGE jobs that execute Matlab scripts on the cluster nodes, distributed jobs launch tasks on cluster nodes from within Matlab. Distributed jobs require the cluster to be configured within Matlab, and submission scripts which define how tasks should be launched on cluster nodes. The submission of the jobs is performed via Matlab GUI or command line interface.

    In order to distributed jobs, you should:

    1. Configure Matlab to use the cluster, either using a cluster profile or programmatically
    2. Create a independent and/or communicating job submission script
    3. Submit (run) your job

     

    Matlab cluster profiles

    Using GUI configuration utility

    In order to configure it, start Matlab GUI and then go Parallel -> Manage Cluster Profiles 

    New Window will pop up. In the new window, click on Add -> Custom -> Generic

     

    New profile will be created. Re-name it to something sensible (you will be referring to it through the code). Lets call it Cosine.

    Next, make sure you have provided the following info in the Properties tab (leaving all of the other options as default:

     

    Main Properties
    Description of this cluster: Cosine HPC
    Folder where cluster stores job data: use default (unless you want to specify alternative location)
    Number of workers available to the cluster: 32
    Root folder of MATLAB installation for workers: use default
    Cluster uses MathWorks hosted licensing: false
    Submit Functions
    Function called when submitting independent jobs: @independentSubmitFcn
    Function called when submitting communicating jobs: @communicatingSubmitFcn
    Cluster Environment
    Cluster nodes' operating system: Unix
    Job storage location is accessible from client and cluster nodes: yes
    Workers
    Range of number of workers to run the job: [1 32]
    Jobs and task functions
    Function to query cluster about the job state: @getJobStateFcn
    Function to manage cluster when you call delete on a job: @deleteJobFcn

     

     

    Note, that once profile has been loaded, you can override the settings from the submission script

    Once the profile has been set up click ok. Next select newly created profile, and validate the configuration.

     
    Importing Cluster Profiles

    You can import a profile using either the Cluster Profile Manager or the Matlab parallel.importProfile(filename) command.

    parallel.importProfile('/cm/shared/examples/matlab/distributed/Cosine.settings');

    To import settings from the Cluster Profile Manager, use:

    • Parallel -> Manage Cluster Profiles
    • Add -> Import
    • and select the appropriate settings file.
     
    Programmatically

    Rather than using a previously defined cluster profile, the cluster details can be configured ad-hoc in a .m script file:

    cluster = parallel.cluster.Generic();
cluster.NumWorkers = 32;
cluster.JobStorageLocation = '/homes/cosine/helpdesk/matlab/';
cluster.IndependentSubmitFcn = @independentSubmitFcn;
cluster.CommunicatingSubmitFcn = @communicatingSubmitFcn;
cluster.OperatingSystem = 'unix';
cluster.HasSharedFilesystem = true;
cluster.GetJobStateFcn = @getJobStateFcn;
cluster.DeleteJobFcn = @deleteJobFcn;
cluster.RequiresMathWorksHostedLicensing = false;

    To save the cluster definition as a profile for later re-use, use:

    cluster.saveAsProfile('Cosine')

    To load a previously saved cluster definition, use:

    cluster = parcluster('Cosine')
     
    Passing Additional Parameters to SGE

    If you want to pass additional arguments to the SGE specify the submit function as {@communicatingSubmitFcn, 'list_of_additional_qsub_parameters'}

    e.g. to specify that 4GB of memory should be requested, and that emails should be sent to name@domain.name at the beginning and end of the job the submit functions should be specified as:

    cluster = parcluster('Cosine');
cluster.CommunicatingSubmitFcn = {@communicatingSubmitFcn, '-l h_vmem=5G -m be -M name@domain.name'};
pp = parpool(cluster);
parfor i=1:10
        hn = system('hostname');
        disp(hn);
end
...
delete(pp)

    Make sure that the options you pass to the qsub command are syntactically correct, otherwise the job will fail (see the qsub man page for the list of available options).

     

    Independent Jobs

    An independent job is defined as follows (from http://www.mathworks.co.uk/help/distcomp/program-independent-jobs.html):

     

    An Independent job is one whose tasks do not directly communicate with each other, that is, the tasks are independent of each other. The tasks do not need to run simultaneously, and a worker might run several tasks of the same job in succession. Typically, all tasks perform the same or similar functions on different data sets in an embarrassingly parallel configuration.

    Independent jobs are created using the Matlab createJob() function.

     

    An independent job example:

     /cm/shared/examples/matlab/distributed/independent

    Note: Matlab will submit the job to SGE without the need to write a submission script:

    $ matlab -nodisplay < independent.m 
    Communicating Jobs

    A communicating job is defined as follows (from http://www.mathworks.co.uk/help/distcomp/introduction.html):

    Communicating jobs are those in which the workers can communicate with each other during the evaluation of their tasks. A communicating job consists of only a single task that runs simultaneously on several workers, usually with different data. More specifically, the task is duplicated on each worker, so each worker can perform the task on a different set of data, or on a particular segment of a large data set. The workers can communicate with each other as each executes its task. The function that the task runs can take advantage of a worker's awareness of how many workers are running the job, which worker this is among those running the job, and the features that allow workers to communicate with each other.

    Communicating jobs are required for:

    • parfor loops which allow multiple loop iterations to be executed in parallel;
    • spmd blocks which run a single program on multiple data - i.e. the same program runs on all workers with behaviour determined by the varying data on each worker (see here).

    Communicating jobs are created using the Matlab createCommunicatingJob() function and can have a Type of either pool or spmd:

    • a pool job runs the supplied task on one worker and uses the remaining workers as a pool to execute parfor loops, spmd blocks etc., the total number of workers available for parallel code is therefore one less than the total number of workers;
    • a spmd job runs the supplied task on all the workers, with no task fundamentally in control - effectively, an spmd job acts as if the entire task is within an spmd block.

    Communication beween spmd workers (whether in an spmd job or spmd block) occurs using the lab* functions (see Matlab help). Control of spmd workers is usually exerted by message passing and testing data values (e.g. using the worker with labindex of 1 to control other workers).

    An independent job example:

     /cm/shared/examples/matlab/distributed/communication

     

    Note: Matlab will submit the job to SGE without the need to write a submission script:

    $ matlab -nodisplay < communication.m

     

    Non-blocking jobs

    The examples in both the communicating and independent jobs sections submit the job then wait (block) until the job is complete, subsequently extracting the results and deleting the job, i.e.

     

    cluster = parcluster('Cosine');
ijob = createJob(cluster);
....
submit(ijob);
wait(job, 'finished');  %Wait for the job to finish
results = getAllOutputArguments(ijob); %retrieve results
...
destroy(job); %destroy the job

    In some situations, this might not be desired - e.g. where client is not allowed to run for long times on the submit host. In such cases a non-blocking submit script should be used instead. The only difference to the communicating and independent scrips defined earlier is that a non-blocking job doesn't have the wait and destroy calls.

     

    A non-blocking independent submit script:

    /cm/shared/examples/matlab/distributed/independent/independent_noblock.m 

    A non-blocking communicating submit script:

    /cm/shared/examples/matlab/distributed/communication/communication_noblock.m 

     

    Once the job has been completed, the results can be fetched programmatically:

    cluster = parcluster('Cosine');
job = cluster.findJob('ID',1);
job_output = fetchOutputs(job);

     The ID used in cluster.findJob('ID', ...) above is the internal Matlab job ID as displayed at the end of the example non-blocking submit scripts, not the SGE job ID.

    Once you have finished with it you can delete it using

    destroy(job);

     

    How do I use GPU/CUDA Resources?

    The node cosine004 has two NVIDIA Tesla K40m GPU Computing Accelerators. Each card provides 2880 cores and 12GB of RAM. Each card has been set to exclusive mode, meaning only one process can access the gpu at a time.

    The device names of these cards are /dev/nvidia0 and /dev/nvidia1. 

    A dedicated queue, gpu.q has been created for these resources. 

    For interactive use, use qlogin and specify the queue:

     qlogin -q gpu.q

    For batch use, use qsub in the standard fashion, but specify the queue:

     qsub -q gpu.q submit.sh

     

    CUDA 7.5 tools are installed, but must be loaded with the modules system, typically you will include the toolkit and the gdk

    module load cuda75/toolkit/7.5.18
    module load cuda75/gdk/352.79

    NOTE: when comping software with nvcc, there is a module conflict with gcc/5.1.0, remove this module to use the system gcc 4.8.5 

    module unload gcc/5.1.0

    CUDA Example

    A simple CUDA example can be found in the directory: /cm/shared/examples/cuda

    I can't connect to the cluster from off campus

    The Cosine cluster is protected by a firewall which blocks access from off campus. Users need to establish a VPN connection or first ssh into a campus server before connecting to the submit node.

     

    I get font errors running qmon, how do I fix it?

    If you run into an issue where:

    [root@cluster-submit ~]# qmon
    Warning: Cannot convert string "-adobe-helvetica-medium-r-*--14-*-*-*-p-*-*-*" to type FontStruct
    Warning: Cannot convert string "-adobe-helvetica-bold-r-*--14-*-*-*-p-*-*-*" to type FontStruct
    Warning: Cannot convert string "-adobe-helvetica-medium-r-*--20-*-*-*-p-*-*-*" to type FontStruct
    Warning: Cannot convert string "-adobe-helvetica-medium-r-*--12-*-*-*-p-*-*-*" to type FontStruct
    Warning: Cannot convert string "-adobe-helvetica-medium-r-*--24-*-*-*-p-*-*-*" to type FontStruct
    Warning: Cannot convert string "-adobe-courier-medium-r-*--14-*-*-*-m-*-*-*" to type FontStruct
    Warning: Cannot convert string "-adobe-courier-bold-r-*--14-*-*-*-m-*-*-*" to type FontStruct
    Warning: Cannot convert string "-adobe-courier-medium-r-*--12-*-*-*-m-*-*-*" to type FontStruct
    Warning: Cannot convert string "-adobe-helvetica-medium-r-*--10-*-*-*-p-*-*-*" to type FontStruct
    X Error of failed request: BadName (named color or font does not exist)
    Major opcode of failed request: 45 (X_OpenFont)
    Serial number of failed request: 525
    Current serial number in output stream: 536

    Appears when attempting to run qmon, then you will need to install a package on your machine.

    For machines running Ubuntu:

    apt-get install xfstt
    service xfstt start
    apt-get install xfonts-75dpi
    xset +fp /usr/share/fonts/X11/75dpi
    xset fp rehash

    What are the specs of the cluster?






    HARDWARE QUEUE ASSIGNMENT
    NODE CPU CORES RAM (GB) Network all.q di.q finch.q gpu.q lazzati.q schneider.q test.q
    cosine001 E5-2620 v3 @ 2.40GHz 24 64 10 Gbps 12           24
    cosine002 E5-2680 v3 @ 2.50GHz 48 256 10 Gbps 48            
    cosine003 E5-2697 v2 @ 2.70GHz 48 256 10 Gbps 48            
    cosine004 E5-2620 v4 @ 2.10GHz 32 64 10 Gbps 28     2      
    cosine005 E5-2695 v4 @ 2.10GHz 72 256 10 Gbps 72            
    cosine006 E5-2620 v4 @ 2.10GHz 16 64 10 Gbps 16            
    cosine007 E5-2620 v4 @ 2.10GHz 16 64 10 Gbps 16            
    cosine008 E5-2620 v4 @ 2.10GHz 16 64 10 Gbps 16            
    di001 E5-2680 v3 @ 2.50GHz 48 256 10 Gbps   48          
    di002 E5-2680 v3 @ 2.50GHz 48 256 10 Gbps   48          
    di003 E5-2680 v3 @ 2.50GHz 48 256 10 Gbps   48          
    finch001 E5-2630 v2 @ 2.60GHz 24 128 10 Gbps 12   24        
    lazzati001 E5-2695 v3 @ 2.30GHz 48 128 FDR         56    
    lazzati002 E5-2695 v3 @ 2.30GHz 48 128 FDR         56    
    lazzati003 E5-2695 v3 @ 2.30GHz 48 128 FDR         56    
    lazzati004 E5-2695 v3 @ 2.30GHz 48 128 FDR         56    
    schneider001 E5-2620 @ 2.00 GHz 24 128 1 Gbps 24         24  
    schneider002 E5-2630 v2 @ 2.60 GHz 24 128 1 Gbps 24         24  
      Totals: 680 2752   220 144 24 2 224 48 24



    - Where cores are allocated to more than one queue the investor queues take precedence during scheduling.

    GPU Resources

    Node cosine004 contains 2 NVIDIA Tesla K40m GPU Computing Accelerators. Each card provides 2880 cores and 12GB of RAM.

    VPN

    How Do I Connect to VPN for Off-Campus Use?

    How do I connect to VPN for off-campus use?

     

    VPN is a program that you can use in order to access the OSU network from home, just as if you were on-campus.
    Once you have established a VPN connection by following instructions on this page you can find instructions on connecting to Cosine's Network drives here.
    Windows and Mac OS X (Pre 10.6)
     

    1. Open a Web browser and type in the address bar: sds.oregonstate.edu
    2. Login using your ONID username and password.
    3. The Cisco VPN program will install on your computer and automatically configure itself.
    4. A dialog box will pop up saying you are connected to the OSU network. An icon will appear in the tray of the computer saying you are connected.
    5. If you disconnect from VPN and need to re-connect, use the following settings: Server address: sds.oregonstate.edu Use your ONID username and password to reconnect.

    -- Note: For best compatibility use Firefox or Internet Explorer to connect to sds.oregonstate.edu
     
    Mac OS X and iOS

    • Currently, the documentation for integrated VPN cannot be posted publicly.  A PDF version is available here (ONID authentication required).

    Where Can I Get the Alternative VPN Software?

    https://oregonstate.teamdynamix.com/TDClient/KB/?CategoryID=6889

    Web Cluster

    Why Do I Get an Invalid Certificate When Logging In

    We have moved our web structure to a more robust environment. In doing so all authenticated users on Drupal will be on the Secure port which requires a Certificate for each site. If the site is of the form oregonstate.edu we can get a Cert for free and you will not get a warning.

    If it is not of that form there are two options, first is we create one but this will give the warning. Secondly is to purchase one for that site name.

    Why Are my Edits not Showing Up When I'm not Logged In

    With the new system we cache web pages, this way the site is more responsive.  The downside is some times the cache doesn't know that the pages changed and it will still send out the old page.  To request the new page hold down the Shift key and click refresh (pres F5 on the keboard) and this will get the most up-to-date page.

    Web Services

    How can I Post my own Web Page

    Hosting a personal web page

     

    If you place files in your Z: drive under the public_html directory, those files will be available on the internet at: 

    http://science.oregonstate.edu/~USERNAME 

    Where USERNAME is your science username. Please note the ~ before the USERNAME.

    If public_html directory does not exist in your Z: drive: Create a new folder— Right click and go to New , then Folder . Name the new folder public_html .  Remember, your webpage must be named index.html for the page to show up automactically.

    http://www.webmonkey.com/ is a good resource for how to make webpages.

    Can Cosine Help Manage Department Web Site Content

    Will Cosine help maintain department web site content?

     

    The Cosine Helpdesk will provide secondary support for maintaining content on departmental web sites. However, this is an "as-time-allows" service, and requesters should have the expectation that requests may take weeks to fulfill, depending on the nature of the request and the current Helpdesk workload. Departments would be best served by having a competent individual in the department trained to maintain web site content, and using Helpdesk for this task only as absolutely necessary.

    Requests should be submitted through the Helpdesk ticketing system (send a descriptive Email to helpdesk@science.oregonstate.edu) and Helpdesk staff will work on requests as time permits.

    Windows

    How do I Look up my IP Address

    Determine a Computer's IP Address

     

    For Windows 7 & 8.1:

    Press and hold the Windows key + R

    Type "cmd" into the search field and hit enter to open the command prompt.

    Within the command prompt. Type "ipconfig /all", then hit Enter.

    Look for "Ethernet adapter Local Area Connection." Under that category look for "IPv4 Address." If your "IPv4 Address" starts with "128.193.XXX.XXX" and you are located on campus, then the IP is valid.

    If the "IPv4 Address" starts with a "169.XXX.XXX.XXX" that means the computer defaulted to an IP address that is invalid.

     

    If your “IP Address” starts with “169.” this means your computer has defaulted to an invalid IP address.

    1. Type “ipconfig /release”, then Enter
    2. Then type “ipconfig /renew”, then Enter (this can take a few minutes)

    This prompts your computer to request a new IP from the server 

    Type “ipconfig /all”, then Enter to see if your IP address has refreshed to a valid campus IP (i.e. starts with “128.193”) 

    If this does not work, restarting your computer may fix the problem

    How to Open a Command Prompt in Windows

    Opening a Command Prompt

     

    For Windows 7:

    Click the Start icon     

    Type "cmd" in the search field, then hit Enter

    How are Automatic Updates Configured

    Automatic Updates

     

    Critical security patches for the Windows operating system are deployed through a system called Automatic Updates.  The updates usually patch a hole in the OS which would otherwise allow a computer to be compromised.  These patches are vital for a secure network and environment.

    All computers on the SCIENCE domain have the same policy on how they check for updates.

    The domain policy for automatic updates works like this:

    Every 8 hours the client computer checks our update server for new updates.  If there are new updates it will download them and prompt you to install them.  This comes in the form of a popup notification like this:

    From here you can install the updates manually, and if required, restart the computer.

    If you do not install the updates manually, then the computer will install the update at 3:00 am every night and if no one is logged on, it will restart if required.

    If the computer is logged on, it will prompt you if you wish to restart. If you choose [NO] it will prompt you again every 30 minutes until the computer is restarted.

    If the computer is turned off at 3:00 am and there are updates to install then 5 minutes after the system starts up again the updates will be installed, and you will be prompted to restart the computer.

    It is recommended to install updates as soon as possible and to restart the computer if required.

    How do I find my Windows Computer Name

    Computer Name

     

    In Windows 7, Click on Start then Right Click on "Computer" and select Properties
    Windows 7/Vista Start

    In Windows 8, Right Click the Windows button and select System

    1. You will find a Field "Computer name, domain, and worgroup settings" look for Full Computer Name.
      7/Vista Peroperties

    How do I Clear Temporary Internet Files / Cache

    In Internet Explorer 10:

     

    Go To Tools, then click "Internet Options".

    In the General Tab, under Browsing history, click on "Delete".

    Select what items you want to clear, and select "Delete".


    In Internet Explorer 7:

    Go to Tools, and select "Delete Browsing History".

    Click "Delete Files" .

    Click Yes.

    In Internet Explorer 6:

    Go to Tools, and select "Internet Options".

    Click "Delete Files".

    Check the box next to "Delete all offline content", then click OK.

    In Firefox:

    Go to Tools, and select "Clear Private Data".

    Make sure all boxes are checked, then click "Clear Private Data Now".

    Wireless

    How to Connect to the OSU Public Wireless Network

    What is OSU Access?

    OSU_Access is the unsecured campus wireless network. Anybody with an ONID account or a Conference Login can connect.

    How do I connect?

    You can connect to OSU Access using your laptop's wireless connection. If it is set to automatically connect, it may ask you if you really want to connect to it. You may also have to select it from the list of wireless networks, and it may ask you if you really want to connect here as well. In either case select Ok, or Connect.

    When you open your browser, you should get a sign-in/registration page. You can choose to either sign in, which is just a temporary 600 minute login, or you can register your computer's MAC address so that you don't have to sign in again. We strongly recommend that customers permanently register their machines.

    For instructions on how to permanently register your machine, Click Here.

    Where to Connect to the OSU Public Wireless Network

    The OSU Public Wireless network is also called "Access" and it can be used in the following aeas according to this map.

    How to Connect to OSU Secure Wireless Network - Windows 7

    OSU's Wireless connection instructions.

    How to Connect to OSU Secure Wireless Network - Windows XP

    OSU's Wireless connection instructions.

    How to Connect to OSU Secure Wireless Network - Mac OS X

    OSU's Wireless connection instructions.