CoSINe Community Users,

To ensure the safety of our staff, most CoSINe employees will be working from home. As you can imagine, our support ticket volume has increased considerably during these past few weeks. We are doing our best to continue to provide the support you need.

CoSINe help desk remains closed to walk-in visitors. CoSINe helpdesk staff will continue to answer phone calls and email ticket requests during this time. If you do have an issue that requires in-person visit let us know through phone call or email and we can setup an appointment time for you if no alternate support can be made.

If you do come in for an appointment you are required to wear a face mask and abide by the six feet social distancing mandate. Our helpdesk staff will wear gloves and clean any computer surfaces that must be touched.

For questions and instructions on how to effectively work from home please review the information at the URL below:

In addition, for information on how to effectively provide classroom instruction remotely please review the URL below:

Location: 060 Strand Ag Hall 
Hours: M-F 8 AM to 5 PM

Cosine IT Services is focused on customer service and flexibility. Our goal is to provide efficient and professional IT services that are reliable and suitable to support the administrative, instructional, and research needs of our colleagues in the Division of Art and Sciences (we are homed out of the College of Science), and specific units in the College of Agriculture. Cosine's supported Units

Announcements and Service Alerts:

CoSINe IMAP Services Unplanned Downtime

Starting today, January 12, ~1:15 pm, IMAP, POP, and SMTP services were down.  Restarting these...[Read more]

Mail Delivery Delays

Update - 6:45 PM - The mail delivery issue is resolved and new messages are delivering normally...[Read more]

IMAP to EOL Migration Notification

 The post briefly describes the migration process and what you can expect on your migration day...[Read more]