Welcome to the COSINE request help page. Once this form has been submitted each request will be assigned a ticket number, and all email correspondence will have a tag such as the following in the subject: 

[science.oregonstate.edu #12345] Your subject here

Whenever you are sending us mail regarding a previously requested ticket, please reply to a previous message making sure the subject line is left unchanged.

Please fill out this form in its entirety, and we will respond as soon as possible. 

You can use this field for any device name.
Please describe your question/problem here with as much detail as you can.