How to setup screen connect:
Step 1: Call the helpdesk (541-737-5574) and go to support.oregonstate.edu. We will provide you with a code to enter in the "Join with a code" field. After typing in the code, the arrow will turn red. Click the arrow to begin the download of the ScreenConnect software.
Step 1.5: If you are downloading for the first time on a Mac, select "Download App."
Step 2 (Windows): Follow the prompts on the next page to run the program. These instructions will vary based on which browser you are using. We use Firefox in our example below.
Step 2 (Mac): Once the download completes, hold control and left-click on the downloaded file, and select "open." A pop-up will appear asking if you want to open or cancel. Select "open" once more and ignore the security warning.
Step 3: We should now be able to control your mouse and keyboard. If you are running macOS Catalina, please refer to this document for some extra steps: https://cosine.oregonstate.edu/faqs#faq-ConnectWiseControl-Client-macOS-10.15-Fix.