CoSINe IT Services, Division of Arts and Sciences

A recent issue with the ONID webmail server lead to its discontinuation.  CoSINe has hosted our own webmail server for some time now and we are working to get users affected by that removal back up and running on our server.  The user interfaces will be slightly different between the old ONID server's interface and our server's.  We're happy to demo to you how to continue your email workflow on our server or to perform the following configurations.  Just give us a call or swing by the helpdesk.

Step 1: First we need to get the backup of your address book.  It was saved to a folder in your Google Drive.  Open drive by following this link: https://drive.google.com
If you're logged in then you can continue to step 2.  Otherwise, you should see something that looks like the following

Click "Go to Google Drive" and then sign in by entering your ONID username followed by @oregonstate.edu.  It looks like an email address but really it just tells google where to find your account.  This should redirect you to the normal ONID login page where you can login as normal.

Step 2: Open the folder called "ONID Webmail Data - <Your ONID Username>@science.oregonstate.edu"

Then right click on the file called address_book.csv and click on Download:

Do the same for the calendar.ics

Step 3 (Windows): Open your downloads folder and find the address_book.csv file.  Right click on it and open it in notepad:

Next Open the save-as dialog:

Change the encoding to UTF-8, change the save type to all files, and save it using a new name like address_book_utf_8.csv:

Step 4: Next, open up webmail and navigate to address book -> import / export.  Then click choose file:

Open the address_book_utf_8.csv file.  Then click Next:

Confirm the default information and then click next:

Ensure all the items have been paired properly.  Then click Next:

Step 5: This next step should drasticaly speed up email sending and writing.  Open mail preferences:

Open the Address Books settings:

Change the order and selected / available address to match the following, then click save:

That's it!  Your address book should now be imported and operational.

Why? Users migrating from the ONID Webmail server to our own have reported interface slowness that we've traced to a mismatch between their old sent mail folder and one that was created for them when they started using our own server.